Support
We're here to help
Have a question about a product, a download, or your order? Send us a note and we'll get back to you — we reply within one business day.
Get in touch
Talk to the studio
Prefer email? Write to us anytime at support@stelliumservice.com. A real person reads and answers every message — usually within one business day.
Looking for how-tos and setup guides? Browse our Resources.
Need a file again? Head to your Account to re-download any past purchase whenever you like.
You'll always find us at https://digital.stelliumservice.com.
Quick answers
Frequently asked
Where are my downloads?
Every purchase is available in your Account, ready to download as many times as you need. If you can't find something there, email us and we'll sort it out right away.
Do the licenses allow commercial use?
Most of our products come with both personal and commercial licenses, so you can use them in your own work and client projects. The exact terms are listed on each product page and in our Product License.
How do refunds work?
Because our products are instant digital downloads, we handle refunds on a case-by-case basis. If something isn't right or a file won't open, reach out — we'll always work with you to make it good.
How do I reset my password?
You can reset it from the sign-in screen on your Account page. If you get stuck, send us a message and we'll help you get back in.